Fulfillment Policy for Primary Media, LLC

Refund Policy

At Primary Media, LLC, we prioritize your satisfaction. New clients are entitled to a 30-day money-back guarantee on the service fee. This refund policy is applicable only to our service fee and does not cover any ad costs that have already been allocated or spent. Requests for refunds must be made within 30 days from the initial payment date. Any services rendered beyond this 30-day period are non-refundable.

Delivery Policy

Our services are delivered digitally, catering to your needs in content creation and social media ad management. The timeframe for service delivery depends on the scope of work agreed upon at the start of each project. We strive to provide timely and effective digital solutions tailored to your business goals.

Cancellation Policy

We understand that flexibility is key to your business agility. At Primary Media, LLC, all service agreements are structured on a month-to-month basis, providing you with the ability to cancel anytime without long-term commitments. To cancel, please contact our support team with your account details and cancellation request. ​For any further inquiries or specific needs, please reach out to our customer service team. We are here to ensure your experience with Primary Media, LLC is smooth and beneficial.

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